FAQs

Shopping Information

We’re based in Faisalabad, Pakistan, a city known for its rich textile heritage. All of our clothing is designed and produced with love and expertise in this vibrant city.
Nakh specializes in high-quality Eastern wear for women, blending traditional designs with modern trends. We offer a variety of seasonal collections, including linen, khaddar, lawn, and cotton to keep you comfortable and stylish year-round.
Currently, we ship only within Pakistan. We’re working on expanding our shipping options to reach customers worldwide, so stay tuned!
Once your order is placed, it typically takes 3-5 business days for us to process and dispatch. After dispatch, delivery usually takes 2-5 business days, depending on your location.
After your order is shipped, you’ll receive a confirmation email with your tracking number and courier details. Be sure to check your Junk/Spam folder as well. We primarily use Leopard Courier, but we may switch couriers occasionally to ensure the best service and rates.

Payment Information

We currently accept Cash on Delivery (COD) and online bank transfers. We are working on adding more payment options soon.
If you need to cancel or modify your order, please contact us within 24 hours of placing it. Once your order has been processed, we may not be able to accommodate changes, but we’ll do our best to assist you.
Each of our garments comes with care instructions. Generally, we recommend hand washing or dry cleaning to preserve the quality and fabric of your clothes.
At the moment, Nakh is an online store only. We aim to make shopping easy and convenient for you from the comfort of your home.
We’re here to help! For any inquiries, please reach out to us via our Contact Us page, or email us at info@nakhofficial.com. We’ll get back to you as soon as possible.

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